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Privacy policy

Privacy policy is the most important thing we have at Watmarkt and we believe in the privacy and confidentiality of customer information. This policy explains the methods in which we collect and use information and data, and it also states the procedures followed to ensure the privacy of your information. This policy relates to your use of this site, but you can use the site without the need to provide any personal information unless we ask you to do so, and this is on an optional and not compulsory basis. We confirm that none of this information will be sold or rented to a third party.

Personal information we collect:
When you wish to request a service from the application, it may require you to enter personal information such as name, mobile number, email, date of birth, etc. We collect other necessary data to secure any potential demands that may arise later, and to provide you with the services available to us.

The information you provide is used to provide you with information about the products and services available to us that you may request, and this information is also used in the audits of downloading data from the site, determining the identity of the site’s visitors, and developing the design of the site’s pages and / or its contents and allocating them to users. We do many research related to demographics, send the useful or required information to the user, and communicate via e-mail or mobile phone to provide you with some details about other products and services if you wish to do so, and if you prefer not to receive any promotional and marketing communications, you can withdraw from this Choice in no time.

We may disclose your name and address to a third party to deliver your request (for example, a representative, delivery company, or service provider).
You may be contacted on your phone number or e-mail to inform you of any update regarding the status of your order or to take your comments and suggestions about the service and products that we offer.

By logging into your account on the site, you can see the information and details of your subscriptions that you have requested or that you intend to request. You are also able to manage your data or address details, and you should deal with complete confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. The site does not bear access to this information as a result of the customer's misuse of the password.

Credit cards and protection from electronic fraud:
We may use competent authorities to protect your data from electronic commercial fraud in order to help us confirm customer data and their requests executed on the site. The following details are a brief explanation of how these entities use your data. Please contact us if you want to know more information about this topic or about the commercial fraud protection authorities associated with us. Your data is used in the following ways:

We will search commercial fraud protectors for information on requests made on the site.
We will use the information provided to us by fraud protection authorities to help us approve the data of your request that was made on the site.

In the event that wrong or inaccurate information is sent and a case of commercial fraud is detected, the case will be transferred to the electronic fraud protection authorities.
Other uses of your personal information:
We may use your personal information in polls and marketing research, according to your desire, for statistical purposes while ensuring its complete confidentiality and you have the right to withdraw at any time, and we do not send any answers to a third party, and your email address is not disclosed unless you wish to participate In contests, we keep your survey responses completely separate from your private e-mail.

We may send information about us, or about the site or our other sites, or about our products, services, sales, our sales offers or our newsletters, and other things related to the companies and products of our group or our partners. If you do not wish to obtain this additional information (or any part of it), please click on the "unsubscribe" link in any e-mail sent to you, and we will stop sending this information to you immediately.

Some data may be used, while fully preserving privacy and confidentiality, for other purposes, including verifying the whereabouts of users and following their visit to the site or the links contained in the e-mail, and the data is anonymous, and does not allow your actual personal identity to be identified to a third party such as publishers or advertisers for example. Example.

We may use the data in the event of any contests or competitions conducted in order to inform the winners of them and to announce the offers. You can find more details if you see the conditions for participating in the relevant competition.
The third party and links

We may share personally identifiable information that we collect (including email addresses) with other companies in our group and for commercial purposes - such as advertisements, and we may transfer your information to other companies in our group or to our agents to assist us in related transactions in accordance with the terms of the privacy policy. For example, we may resort to a third party to help us deliver products to you Or use it for statistics and marketing research purposes or to assist the customer service team, and to exchange information with a third party in order to protect against fraud and reduce credit risk. And in the event that our company or part of it is sold, we may have to transfer our databases that include your personal information Contrary to what is stipulated in the privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless it is necessary for the purposes stipulated in this privacy policy, or if we are required to do so by law.The website may contain advertisements or links to other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, as well as that we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.

Use of Facebook social plugins:
Our website uses the social plugins (“PLUGINS”) provided by the social network FACEBOOK.COM which are operated by FACEBOOK INC., 1601 S. CALIFORNIA AVENUE, PALO ALTO, CA 94304, USA (“FACEBOOK”) and these additions are recognized by Via the Facebook slogan or via the notification: “FACEBOOK SOCIAL PLUGIN, to see a complete list of social plugins and their looks, please see the link: DEVELOPERS.FACEBOOK.COM/PLUGINS

When you visit one of our website pages that contains a social add-on, your browser will create a direct link with Facebook servers, as Facebook will transfer the contents of the add-ons directly to your browser, which in turn includes this information on the site, allowing Facebook to receive information related to your access to the page Selected from our site. For this reason, the Internet address of the site you visited (which includes the IP address) is transferred to the Facebook server located in the United States of America, where the data is stored. This process occurs even if you do not have an account on Facebook or if you are not logged into Facebook at that time.

If you are logged in to Facebook, your visit can be assigned to your Facebook account. And if you interact with a social plugin, for example if you click "Like" or enter a comment, the information related to that will be transferred directly from your browser to Facebook and stored by it, and this information can also be published on Facebook and shown to your friends. on Facebook.
If you are a Facebook member and do not want Facebook to link the data related to your visit to our site with your membership data previously stored by Facebook, we ask you to log out of Facebook before entering our site, and you can also block social additions for Facebook by using ADD- ONS of your browser as a FACEBOOK BLOCKER

For more information about the size and purpose of data collection by Facebook and the way in which this data is used and processed, to learn more about your rights in relation to this matter and learn more about the options settings to protect your privacy, please visit FACEBOOK’S PRIVACY POLICY.
Stop subscribing to advertising messages:
You can stop subscribing to advertising messages at any time you wish, although we would like to keep in touch with our wonderful offers and our renewed services, and therefore we suggest that you keep the subscription to your messages active. Either if you want to stop the subscription, you can very easily click on the unsubscribe link or "UNSUBSCRIBE" in English in the lower part of the newsletter, or you can send us via the application from the list (contact us) via Alaraby.

Cookies:
We may use cookies to improve the purchasing experience only when you use and benefit from our services.
What are cookies?
Cookies are small text files that are stored on your computer or phone. This includes the settings information for your browsing this website, which makes it easy for you to navigate and does not harm your device. There are two types of cookies: Real-time text files are those that are deleted the moment the browser is closed.Temporary / permanent cookies which are stored on your computer for a longer period of time and sometimes, permanently, cookies help you choose the information that suits your choices or that you would like to see on our site, for example, but not limited to (country, language, And contents of the shopping cart, etc.), we do not store sensitive personal information such as address, password, or your credit card information, etc. in the cookies that we use.

What types of cookies does Alarb=aby use?
Alaraby uses real-time text cookies most of the time, and as soon as you close the internet browser, these files are deleted. These files help us preserve the contents of your cart as you navigate the site. For example, we use some files that are stored on your computer or phone after you close the browser. Cookies help our system to recognize you when you return to the site again, showing you your data, your preferred settings and the products that you have chosen when you visit later. Temporary cookies have a lifespan of one month to two years It is then deleted automatically. This type of file is used to collect and analyze data to come up with strategies to develop the customer experience and develop our website, and by applying these strategies, the site becomes easier to use and helps us offer suggested products to users that they want to see in person, our goal is to provide you with a comfortable online shopping experience. Fun, easy and tailored to your taste.

What kind of data is collected in cookies?
We believe in the importance of customer privacy, especially when gifting, so we do not store sensitive personal information such as address, password, or your credit card information and other information in the cookies that we use. Thus, it is not possible through these files to violate the privacy of any user or track him individually

When the cookie is activated, its own ID number is created. This number is used as an internal reference only, and it is not possible to identify the identity of the user or use it to find out his registered personal information such as name and IP address. The anonymous information that we receive from cookies is used for analysis and evaluation purposes, for example, to know the most visited pages, the most popular products, etc.

What do we mean by targeting the user on our website?
Alaraby collects private information, which it uses to provide advertisements and online offers that suit each customer’s taste in particular. This information is not used to identify you as a user, but is only used to study site improvement

The information obtained is not saved within the user’s personal data or order data, but this information is used to provide our users with the ads they want to see and inform them about offers and services that suit their individual tastes in particular, and the user is targeted by tracking his clicks on ads or on the pages he visits ( For example, we display an advertisement for discounted products on the user’s page in particular, if the user is interested in viewing them). Our goal is to provide you with a special shopping and gifting experience that suits your preferences and purchasing priorities.

Does Alaraby use third-party cookies?
Yes, the use of cookies from companies linked to us helps to provide customized advertisements and electronic offers that suit each customer individually. Therefore, some of our partners' cookies are stored on your device when you visit our website. These cookies are temporary / permanent, meaning they are deleted from your hard drive automatically at the end of their default life (14 days to 2 years).

As stipulated in the Whatmarkt cookie policy, no personal information is collected in third-party cookies. The stored files are collected at specific times, so that companies can know which products are most requested and which is completely based on anonymous information that is conducted on randomly selected ID numbers.Therefore, it cannot be linked to any personal information that you have previously entered on the Alaraby site. The sole purpose of using third-party cookies is to allow our partners to advertise products of personal interest to you.

Targeting the customer through our partners:
We use targeting policy, which allows us to display the ads that you want to see on our website. By targeting, we mean that we can advertise the products that you have recently displayed on our partner’s sites, and this means that our ads that are shown exclusively to you, even on other companies ’sites, are the only offers and ads that you want to see. We do this by doing a detailed analysis of the information collected in your cookies on our site so that we can know your interests as a user. This information is characterized by being anonymous, as it does not contain your personal information or any data for you in the customer records.

Personal consent:
I hereby give permission to use and store my user data in cookies. I allow these files to remain on my device after I finish using the browser and to use them on my next visit through your site. I also reserve the right to withdraw this authority by not activating cookies from a list

Browser settings.
How can I prevent cookies from being stored on my own device?
You can change the settings in your browser and request permission is made every time cookies try to access your computer, if you want to accept cookies from Alaraby and refuse cookies from our partners You should change your settings to block cookies from any third parties. The "Help" section on your device will usually provide information to help you change your cookie settings. We only recommend changing the browser settings for your profile on shared computers.

This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics uses cookies, which are text files placed on your device. Google will transfer the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored.Google will use this information to evaluate your use of the website, prepare reports for website operators on its activity and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if it is required to do so by law, or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it keeps. You can refuse the use of cookies by choosing the appropriate settings on your browser However, please bear in mind that you will not be able to take advantage of the full functionality of the site. By using this website, you agree that Google will process your data in the manner described and for the purposes detailed above.

Log data:
Every time you visit Alaraby, the information is sent from your browser to the Alaraby server file log, where it is saved. The information includes: the time and date you visited the site, the pages you viewed, the IP address, the URL that led you to Alaraby, the stored information and the type of browser used.
When we collect all this information, all IP addresses are deleted or anonymous. Anonymous means changing your IP address so that it cannot be associated with the original user or can only be linked through extensive research.

The anonymous information stored in the server log file is used to improve the shopping experience on Alaraby to make browsing our site easier, find errors quickly and direct the server's capabilities for development according to the importance of need. For example, this information allows us to calculate our peak traffic times and thus create a plan to estimate sufficient server capacity to keep our site running as quickly as possible.
I hereby grant Watsmarkt the power to analyze and use protocol data to develop and improve the performance of their online shopping site.

Security and Payment (SSL):
Payments that you make through the site will be done by our agent. You must only provide us or our agent with accurate and non-misleading information and inform us if there are changes to it.

We use appropriate security techniques and procedures to prevent any unauthorized or unlawful access to, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server and we use firewall systems on our servers. And when we collect payment card details electronically, we protect them through the use of encryption, such as SSL. SSL makes it difficult for any hacker to decrypt your information since we cannot guarantee 100% protection.We strongly advise you not to send all credit card or debit card details when you communicate with us without electronic encryption. We place physical, electronic and procedural guarantees directly on the process of collecting and disclosing your information, and our secure procedures require that we sometimes ask you to prove your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized access.

. Endorsement:
When you send data to us or our agents or use the site, you agree to our use of your information as described in this privacy policy to verify your identity.

Your rights:
In the event that you are concerned about your data, you have the right to request access to the personal data that we hold for you or previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You have the right to ask us, at any time, to stop using your personal data for direct marketing purposes. Please do so by contacting us via the application